Need help with Pass Round Donkey? Email support@hemiogenic.com
with your device, the game version (Settings → bottom of the list) and what happened. We answer within a few days.
Purchases
- Bought Unlock Everything or Remove Ads and reinstalled? Open Shop → Store → Restore Purchases.
- Refunds are handled by Google Play or the Apple App Store under their policies.
Online play
- Share your 6-letter room code; friends join from Online → Private Room.
- Dropped out mid-match? Enter the same code again — your seat is held and a CPU plays it until you return.
- No internet? Players on the same Wi-Fi can still play together.
Ads and privacy
- Change personalised / non-personalised ads any time in Settings → Ad privacy choices.
- Your progress is stored only on your device; uninstalling the game deletes it. There is no account to delete.
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